With the recent popularity of email and sms text messages, as well as the ever present traditional business letters and reports, writing effectively in the business world is now more important than ever.
In this seminar you will learn:
to develop a strategic approach to all your writing needs through our five-step approach: gather information, organize your thoughts, focus the message, draft and edit the document
to write effective commercial correspondence dealing with: enquiries, replies and quotations, orders, payment, complaints and
adjustments, credit issues, transportation and shipping goods
the correct format and style for: emails, formal business letters, memos, reports and formal papers, project preparation
to review essential grammar points to overcome special writing blockages